{"id":3003,"date":"2026-10-10T22:59:40","date_gmt":"2026-10-10T22:59:40","guid":{"rendered":"https:\/\/lagaleriadealiciaprado.com\/?page_id=3003"},"modified":"2026-10-10T22:59:40","modified_gmt":"2026-10-10T22:59:40","slug":"condiciones-de-venta","status":"publish","type":"page","link":"https:\/\/lagaleriadealiciaprado.com\/en\/condiciones-de-venta\/","title":{"rendered":"Terms of sale, shipping and returns"},"content":{"rendered":"

These terms apply to purchases made on lagaleriadealiciaprado.com. The shop owner and their details are given in the legal notice<\/a>. If you have any questions about an order, write to us at alicia@lagaleriadealiciaprado.com<\/a> or through our contact page<\/a>.<\/p>\n

1. The works<\/h2>\n

All the works are original and unique, painted by hand and signed by Alicia Prado. The photos on the website are taken with the greatest care, but every device's screen may show the colours slightly differently. Each painting's page states the technique, the dimensions and whether it is sold framed.<\/p>\n

2. Prices and payment<\/h2>\n

Prices are in euros and include VAT<\/strong>. Shipping costs are not included: they are calculated at checkout based on your address and the size of the parcel, and you will see them before you pay.<\/p>\n

You can pay by card, Apple Pay, Google Pay or PayPal. Payment is made through secure platforms; the shop never sees or stores your card details.<\/p>\n

As every work is unique, the painting is reserved for you as soon as payment is completed.<\/p>\n

3. Shipping<\/h2>\n

We ship throughout Spain and to other countries. Unframed works on paper travel rolled in a rigid tube; all others are sent in a protective box.<\/p>\n

At checkout you choose the carrier; each option shows the approximate delivery time from when the parcel is dispatched. If for any reason we are unable to send your order within 30 days, we will let you know and you may cancel it with a full refund of the amount paid.<\/p>\n

For deliveries to the Canary Islands, Ceuta, Melilla and outside the European Union, the price is shown without Spanish VAT. Import taxes or customs formalities may apply on arrival, and these are payable by the buyer.<\/p>\n

4. If the painting arrives damaged<\/h2>\n

Please check the parcel when you receive it. If the painting or the packaging arrives damaged, write to us within 48 hours<\/strong> of delivery, with photos of the painting and the packaging. We will handle the claim with the carrier and refund you in full, shipping included. It won't cost you anything.<\/p>\n

5. Returns: 14 days to change your mind<\/h2>\n

You have 14 calendar days<\/strong> from the day you receive the painting to cancel your purchase, without having to give any reason.<\/p>\n